Start small. Resolve one uncertainty.
Choose one non-critical report category without automated decisions on benefit or service eligibility.
← All solution approaches01 / THE FIRST PILOT 02 / TECHNICAL APPROACH
MSD PROJECT CONCEPT 32 / Administration
Route structured reports to the right team
Incomplete reports are forwarded repeatedly.
Solution approach · not a completed customer project · no guaranteed savings
Connect the entire workflow.
Data-minimising capture → completeness check → routing suggestion → responsible case handling.
What MSD prepares with you
- Document the current workflow and actual volumes, variants, routes, data and disruptions.
- Compare simpler process improvements, assistance and an autonomous solution.
- Test the critical substep in a simulation or suitable trial before making a larger investment.
- Agree procurement, development, safety responsibilities, instruction and support as a concrete project scope.
What SiteWarden tests
Incorrect responsibility, sensitive information and conflicting content.
Metrics: Forwarding steps, follow-up questions and processing time.
Limits, sample size, version and abort conditions are agreed before the trial. A passed test applies only to the stated scope. Required external assessments and qualified specialist bodies must be addressed separately.
View the corresponding SiteWarden test plan ↗BENEFIT / YOUR OWN ASSUMPTIONS
What kind of relief would matter to you?
The initial values are freely chosen calculation examples. They do not substantiate time requirements, prices or previous project results.
Calculation: hours × share × hourly rate − ongoing additional effort. Freed time initially represents capacity; it becomes a financial saving only when actually realised. Investment, financing, taxes, transition, engineering, operational IT maintenance and additional supervision are not included. No inference is made about how many people would be replaced.
What we need to get you started
Monthly volume, variants, existing systems, typical errors, the safety environment and a measurable goal. Share only documents you are authorised to disclose for this purpose.
From the example to your workflow.
Together, we clarify which assumptions apply to your business and which initial test resolves the greatest uncertainty.
Discuss a project ↗