Exposure is not a layoff forecast ↗
The refined ILO index examines which occupational activities could be exposed to generative AI. It assesses technical exposure, not actual decisions to cut jobs.
ILO · Working Paper 140MSD / Befund / RESEARCH EDITION
KI im Support: messbarer Nutzen, ungleich verteilt
5,179 Support staff form the basis of the NBER working paper. With assistance, the number of issues resolved per hour increased by an average of 14%. New and less experienced forces particularly benefited.
Jetzt eintauchen ↓RECHERCHESTAND 12.11.2026 · FAKTEN + EINORDNUNG + SZENARIENRESEARCH NOTE / 2023Befund
Wirtschaft & Arbeit
External research · MSD classification
Keine Behauptung eines eigenen Versuchs.
01 / EINORDNUNG
What this finding means.
Grenzen des Nachweises
The introduction was observed in one company with a time delay; this is not a universal productivity value for all office work.
Our derivation for a pilot operation
In front of a pilot, record throughput by experience level and concern type. Quality and escalations belong alongside timekeeping.
This derivation is an editorial recommendation from MSD. It is not a further result of the study cited.
Source and version
Brynjolfsson, Li & Raymond · NBER 31161 · Publikations-/Bezugsjahr 2023. Recherchiert am 12.11.2026.
Read primary source ↗External research, not an MSD customer reference. We will only publish our own experiments with their setup, date, measurements and documented failed attempts.
02 / LINKS
Think ahead. Keep checking.
The J-curve: rebuild first, harvest later ↗
Brynjolfsson, Rock, and Syverson explain how complementary investments in organization and knowledge can delay the measured benefits of an enabling technology.
NBER · Productivity J-CurveIndustrial automation can displace employment ↗
Acemoglu and Restrepo examine historical US labor markets with varying exposure to industrial robots and find negative local employment and wage effects.
Acemoglu & Restrepo · NBER 23285